About | Bradford Watch Vault

Privacy Policy

At Bradford Watch Vault, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you interact with our website, request an invoice, or complete a purchase.

Information We Collect

When you contact us or place an order, we collect personal information that is necessary to process and fulfill your purchase. This may include your full name, email address, phone number, and shipping address. We only collect information that is relevant and required to complete your transaction or to communicate with you regarding your order.

How We Use Your Information

The information we collect is used exclusively for legitimate business purposes related to your purchase. This includes processing orders, generating invoices, coordinating payments, arranging shipping, providing customer support, and maintaining internal records. Your information helps us ensure accurate order fulfillment and clear communication throughout the transaction process.

Invoicing and Payment Processing

Invoices may be generated through WatchTrack, our inventory management and invoicing platform, which allows us to track inventory and document transactions. If you choose to pay by credit card, payments are processed securely through Shopify or other authorized third-party payment processors. Bradford Watch Vault does not store, process, or retain full credit card numbers or sensitive payment details. All payment information is handled directly by PCI-compliant payment providers.

Data Protection and Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Access to customer information is limited to individuals who require it to perform their job functions related to order processing and customer service.

Sharing of Information

We do not sell, rent, or trade your personal information. Customer data is shared only with trusted third parties when necessary to complete a transaction, such as payment processors, shipping carriers, or service providers involved in order fulfillment. These third parties are permitted to use your information only for the purposes required to provide their services.

Communication

We may use your contact information to communicate with you regarding your order, payment status, shipping updates, or customer service inquiries. We do not send unsolicited marketing communications unless you have explicitly opted in.

Data Retention

We retain customer information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and accounting requirements, and resolve disputes if needed.

Policy Updates

Bradford Watch Vault reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or how your information is handled, please contact us directly using the contact information provided on our website.